Refund Policy
Last Updated: April 2, 2025
1. Refund Eligibility
At King4K TV, we want you to be completely satisfied with our services. We offer a 7-day money-back guarantee on all subscription plans. If you're not satisfied with our service for any reason, you may request a full refund within 7 days of your initial purchase.
2. How to Request a Refund
To request a refund, please contact our customer support team through one of the following methods:
- Email: admin@king4ktv.com
- Contact form on our website
- Live chat support (available 24/7)
Please include your order number and the email address used for the purchase when requesting a refund.
3. Refund Process
Once we receive your refund request, our team will review it and process it within 3-5 business days. Refunds will be issued using the same payment method used for the original purchase.
Please note that depending on your payment provider, it may take additional time for the refunded amount to appear in your account.
4. Exceptions
Certain situations may not qualify for a refund, including:
- Refund requests made after the 7-day money-back guarantee period
- Evidence of excessive usage of the service (defined as watching more than 20 hours of content)
- Violations of our Terms of Service
- Subscription plans purchased through third-party resellers
5. Pro-rated Refunds
After the initial 7-day money-back guarantee period, we do not provide refunds for subscription cancellations. When you cancel your subscription, you will continue to have access to the service until the end of your current billing period.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at admin@king4ktv.com.